Dear Fanny,
Thank you for bringing your concerns to our attention. We sincerely apologize for the inconvenience and frustration you have experienced with your recent deposit.
At EUslot, we strive to ensure that deposits are processed quickly and seamlessly. However, on rare occasions, delays can occur due to technical or banking issues beyond our immediate control. We understand how upsetting this can be and deeply regret that it has impacted your experience with us.
Your feedback about the support you received is also important to us. We are reviewing our processes and will work with our team to ensure we provide more timely and effective assistance in such situations moving forward.
Kind Regards,
EUslot Casino